Guidance –
I am in "awareness" zone of this competency if:
This means I:
When a problem arises, analyze the needs and context of the individuals involved for better understanding.
Establish relationships based on trust and collaboration with internal and external clients.
Ask questions to help internal and external clients come up with solutions on their own.
Identify the best approach(es) to meet internal and external client needs.
Propose ideas and examples based on your level of expertise and knowledge.
Recognize when a situation requires the support of professionals with a higher level of competency and seek their assistance.
Guidance –
I am in the « working knowledge" zone of this competency if I have mastered "awarness" zone and:
This means I:
Obtain all the information needed for in-depth understanding of a situation before intervening.
Use your expertise to help internal and external clients by proposing solutions and formulating recommendations.
Guidance –
I am in the "full command" zone of this competency if I have mastered all previous levels and:
This means I:
Help internal and external clients establish objectives, identify and assess potential solutions, implement action plans, and evaluate results in terms of objectives.
Adopt an approach that favours the accountability and independence of internal and external clients.
Guidance –
I am in the "expertise" zone of this competency if I have mastered all previous levels and:
This means I:
Demonstrate innovation in competency development and knowledge transfer methods.
Communicate developments in guidance (outside of the organization).
Guidance –
I am in the "leadership" zone of this competency if I have mastered all previous levels and:
This means I:
Develop new models or conceptual frameworks for advice and guidance in the work context.
Design new tools to better guide individuals, teams, and organizations.