Relational intelligence

I am in "awareness" zone of this competency if:

This means I:

  • Listen to people, take the time to understand what they are saying, and try to determine the emotions they are feeling.

  • Demonstrate open-mindedness and respect when interacting with others.

  • Understand your own strengths and limitations.

  • Be able to identify your emotions and what causes them.

  • Control reactions to avoid negative impacts on others.

  • Distinguish between acceptable and unacceptable behaviour.

  • Express emotions and adapt behaviour to each situation.

Relational intelligence

I am in the « working knowledge" zone of this competency if I have mastered "awarness" zone and:

This means I:

  • Be objective and put things into perspective to find solutions.

  • Stay effective and make sound decisions in stressful or emotion-ridden situations.

  • Recognize mistakes and accept responsibility for your actions.

  • Behave tactfully and provide feedback constructively by choosing the right time.

Relational intelligence

I am in the "full command" zone of this competency if I have mastered all previous levels and:

This means I:

  • Collect feedback and receive it with a positive and humble attitude.

  • Show courage and do not avoid difficult situations.

  • Ask questions that will make others think and help them identify their emotions.

Relational intelligence

I am in the "expertise" zone of this competency if I have mastered all previous levels and:

This means I:

  • Demonstrate innovation in competency development and knowledge transfer methods.

  • Communicate developments in emotional intelligence (outside of the organization).

Relational intelligence

I am in the "leadership" zone of this competency if I have mastered all previous levels and:

This means I:

  • Develop new models or conceptual frameworks for emotional intelligence.

  • Design new tools that encourage the development of emotional intelligence.

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